Refund and Returns Policy
. Hassle-Free Returns for Your Peace of Mind
At BLUEMARKT, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a 30-day return guarantee with free return shipping.
. Initiating a Return or Exchange
To initiate a return, simply contact our friendly customer support team at contact@bluemarkt.us within 30 days of receiving your order. Please include your order number and the items you wish to return or exchange. We'll provide you with clear instructions and answer any questions you may have.
. No Return Slips Needed
Don't worry if you can't find a return slip in your package. We streamline the process by handling returns electronically. Just contact us as described above, and we'll take care of everything.
. Return Requirements
Returns must be initiated within 30 days of receiving your order.
Items must be unworn, unwashed, and in their original condition with all tags attached.
. Processing Your Return
Once we receive your returned items and verify they meet our return criteria, we will issue a full refund to your original form of payment within 5-10 business days
.Incorrect Items
If you receive an incorrect item, please contact us immediately at contact@bluemarkt.us. We'll get the correct product to you as soon as possible
.Faulty Products
If you receive a faulty product, please contact us at contact@bluemarkt.us before returning your order. We'll assist you with the return process and find a suitable solution.