Questions & Answers

If you require further assistance, please don't hesitate to contact us.
We are available to answer any questions you may have

Contact Us

Shipping and Delivery

  • How much does shipping cost?

    • BLUEMARKT LLC offers free shipping on all orders within the USA.

  • How long does shipping take?

    • Orders typically arrive within 3-10 business days.

  • Do you ship internationally?

    • Currently, we only offer shipping within the USA.
 

  • Can I track my order?

    • Yes, you will receive a tracking number once your order ships.

  • What happens if my order is damaged during shipping?

    • Please contact our customer support immediately with your order number and a photo of the damaged item.

Orders and Payments

  • What payment methods do you accept?

    • We accept payments via PayPal and all major credit cards.

  • Is my payment information secure?

    • Yes, we use industry-standard encryption to protect your payment information.

  • Can I modify or cancel my order?

    • Please contact our customer support as soon as possible. We will do our best to accommodate your request.

  • What is your order processing time?

    • We process orders within 1-2 business days.

  • Can I place an order as a guest?

    • Yes, you can place an order as a guest without creating an account.

Returns and Exchanges

  • What is your return policy?

    • We offer free returns within 30 days of purchase.

  • How do I initiate a return?

    • Please contact our customer support for return instructions.

  • Do I need to pay for return shipping?

    • No, we offer free returns within the USA.

  • How long does it take to process a refund?

    • Refunds typically take 5-10 business days to appear on your statement.

Customer Support

  • How can I contact customer support?

    • You can contact us via email at contact@bluemarkt.us , or by phone at +13239165874

  • What are your business hours?

    • Our customer support is available: Monday- Friday: 7am-12pm

How long does it take to receive a response?

  • We pride ourselves on our exceptional customer service. You can expect a response to your inquiry within the same day.